Careers at Max & Lucy London
At Max & Lucy London, we are always looking for talented, motivated, and creative individuals who share our passion for fashion, design, and modern e-commerce.
As a rapidly growing online retail brand, we offer opportunities to work remotely, contribute to a dynamic digital environment, and directly influence the visual identity and customer experience of our brand.
Below you will find our current job openings.
Job Vacancy: Graphic Designer (Remote)
Are you a creative, detail-oriented Graphic Designer with a passion for e-commerce branding and digital design?
We are looking for a talented Graphic Designer to join our growing remote team. In this role, you will be responsible for shaping the visual identity of Max & Lucy London through website design, marketing content, and social media assets.
Responsibilities
- Design high-quality, visually appealing graphics for our website (banners, product images, promotional assets, landing pages).
- Create compelling marketing materials for social media, email campaigns, paid ads, and other digital platforms.
- Enhance the online customer experience through strong visual communication and thoughtful branding.
- Collaborate closely with the marketing team to develop creative concepts and turn them into engaging visuals.
- Maintain a consistent brand identity across all digital touchpoints.
- Stay up to date with design trends in fashion, e-commerce, and social media.
Requirements
- Proven experience as a Graphic Designer, preferably within an e-commerce or fashion environment.
- Strong skills in Adobe Photoshop, Illustrator, or equivalent design tools.
- Excellent understanding of branding, typography, composition, and aesthetics.
- Strong attention to detail and the ability to meet deadlines.
- Ability to work remotely and collaborate effectively with a digital team.
- A portfolio showcasing previous design work is required.
Benefits
- Work remotely from anywhere.
- Join a fast-growing e-commerce brand with strong creative vision.
- Freedom to express your creativity and significantly influence the brand identity.
- Competitive compensation and performance-based benefits.
- Flexible working hours.
- A supportive and highly creative team environment.
If you are excited to join our team, please send your CV and portfolio to info@maxlucylondon.com.
Job Vacancy: Customer Experience & Styling Associate (Remote)
Are you passionate about fashion, style, and creating amazing customer experiences?
Max & Lucy London is seeking a friendly, motivated Customer Experience & Styling Associate to join our remote support team.
In this role, you will help customers with style advice, order assistance, and personalized recommendations — all from the comfort of your home.
This position replaces the traditional in-store Retail Sales Associate role, adapted for our online fashion brand.
Responsibilities
- Provide personalized customer support via email, chat, and social platforms.
- Offer styling guidance by helping customers choose sizes, fits, and outfit combinations.
- Assist with order questions, returns, exchanges, and product recommendations.
- Maintain a professional, empathetic, and solution-oriented approach in all customer interactions.
- Collaborate with the marketing and design teams by sharing customer feedback and trends.
- Help ensure a seamless, high-quality shopping experience across all touchpoints.
Requirements
- Experience in customer service, fashion retail, or a styling-related role is preferred.
- Passion for fashion, trends, and helping customers feel confident in their choices.
- Strong communication skills and a friendly, helpful personality.
- Ability to provide personalized advice and understand customer needs.
- Comfortable working remotely with flexible hours.
- Problem-solving mindset and a positive attitude.
Benefits
- Work in a fully remote, flexible environment.
- Be part of a modern fashion brand that values creativity and customer experience.
- Competitive salary and benefits.
- Opportunities for growth within the e-commerce and fashion industry.
- A supportive and friendly team focused on innovation and quality.
If you are passionate about fashion, customer experience, and supporting a growing brand, please send your CV and cover letter to info@maxlucylondon.com.
We look forward to hearing from you!